Connectez Shopify aux agents vocaux IA conversationnels d'ElevenLabs

Transformez votre plateforme e-commerce en assistant d'achat vocal avec des agents IA en temps réel qui augmentent les interactions clients sans augmenter les effectifs

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Temps de configuration

10-15 min

Difficulté

Intermédiaire

Catégorie

Vente au détail

Type

API

Fonctionnalités

Fonctionnalités d'intégration

Real-Time Order Management
- Instant access to order status, shipping tracking, and delivery updates
- Voice-enabled order modifications, cancellations, and returns processing
- Automated order confirmation and status notifications via voice
Dynamic Inventory Integration
- Live product availability checks and stock level monitoring
- Real-time pricing updates and promotional offer management
- Automated inventory alerts and restocking notifications
Customer Profile Intelligence
- Access to purchase history, preferences, and loyalty status
- Personalized product recommendations based on customer data
- Context-aware conversations leveraging past interactions
Secure Payment Processing
- Voice-guided checkout assistance and payment verification
- Secure handling of sensitive customer payment information
- Integration with Shopify's payment gateway infrastructure
Multi-Channel Conversation Management
- Seamless handoff between voice, chat, and human agents
- Conversation history preservation across channels
- Unified customer experience regardless of interaction method